Touch Wood International Ltd (TWIL) has established its own global network of suppliers and close ties to sawmills all around the world. Thus, the company is able to source any sample of wood. The team can also take care of the all the administrative tasks in order to deliver very large orders directly to the building site. TWIL’s team travels regularly to various countries to source the best wood for its clients : Myanmar (Burma), China, Malaysia, Indonesia, Singapore, Papua New Guinea, New Zealand, France, Ivory Coast, Tanzania, Cameroon, Congo, Central African Republic, South Africa, Reunion Island, Madagascar and Australia.
Touch Wood International Ltd (TWIL) offers consultancy services for clients, promoters, architects and builders. They can rely on our extensive experience and our expertise working on various large scale building projects. Clients will be kept updated of the latest trends on the hardwood international market.
CUSTOMER CHARTER : OUR PROMISES
Reply to queries and advise on supply possibilities within 24 hours
2. Professional advice
Advise on timber species and/or products to fit the purpose of its application
3. On target
Weekly follow up of the order production with suppliers and saw millers to meet shipment plan.
4. Quality & Grade
Check on quality control before shipment by certified quality controllers and respect of quality standards
Deliver products in compliance with quotes and descriptions.
6. Delivery process
We manage the complete import – export process from ordering and delivering to the end port, including the fulfilment of procedures and phyto-sanitary regulations.